FAQs

How long does it take to process an order?

We display the stock status on our product pages. If a product is in stock, it can be shipped to you immediately. Otherwise, we will assemble your controller by hand immediately after receiving your order and then ship it.

How long does shipping take within der Schweiz

From the time of dispatch, orders will be processed within der Schweiz Usually delivered within 2 business days. Delivery times are non-binding; delays of more than 14 days result in a right of withdrawal.

Which Swiss shipping providers are available?

We ship exclusively with UPS within der Schweiz

What payment methods are available?

You can Vorkasse, Twint, Kauf auf Rechnung, Kreditkarten oder digitalen Wallets wie PayPal und Google Pay / Apple Pay pay.

Can I return a controller?

Returns are only permitted with written consent within 14 days. Condition: The goods must be unused, complete, and in their original packaging. Returns are at the customer's expense and risk. Custom-configured controllers are excluded from the return policy.

Where are the controllers manufactured?

All controllers are lovingly handcrafted in Rümlang, Zurich, ensuring the highest precision and quality.